If you have a spreadsheet (.xls .xlsx or google spreadsheet and more) in order to upload the contacts to Drove's CRM you'll need to convert the file to .csv
Creating CSV from Google spreadsheet
- open your spreadsheet in Google Drive

- Click file then download as and Comma-separated values (.csv, current sheet)

- Save the downloaded file and follow the next guide - how to upload CSV file to Drove
Creating CSV from Microsoft excel
Tip: We recommend downloading the template file and copying your contact information.
To download a CSV template file, click here.
In order for the platform to read the data it is important to give a suitable title for each column - name, email, phone.

Continue - after you finish building the file you want to upload or download the file from Google Drive
1. Click "File"> "Save As"> Select a location to save the file to your computer.
2. ** Very important, please do not skip this step **
If you use other languages then English, you must verify that your CSV file is encoded in UTF-8 encoding otherwise the contact names will appear as question markers. To do this, select "File Type" "CSV-UTF8".

3. Name the file and save.
4. To continue uploading your CSV to Drove click here
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